I have NEVER in all my life heard of such policies as theirs. However, I am a real shopper!! I mean I know many ladies probably are!! But, if it could be my job Id do it all day. In retrospect, I as a consumer should have been more diligent to research their strict iron clad policies. Im just completely traumatized by spending that much with them just to have them send the same consistent unchanged automatic reply. Via phone all they could say was it was status marked delivered on side door.īut whose side door is the question? Cus it wasnt mine. Like is there a photo? Sometimes carriers do that. I asked if they could possibly dig deeper with the carrier. It was the finality of it all by fashion nova. Its not that I cant comprehend if the packages were stolen even though I honestly dont think thats the case. Reached out to my neighbors because I know the process. The day that my order said arrived, I went to my porch maybe ten minutes later… And NOTHING. I was excited so I was tracking the package thru both fashion nova & ups simultaneously. The thing is, ive never shopped w them before. As soon as I ordered, I had buyers remorse because I didnt know all that. Ive read about their unreasonable strict return policy. They stopped responding or they just send an automatic response that is non negotiable. Ive read terrible reviews on many people having issues with them. Fashion Nova holds itself strong that they are not liable. Ive reached out I think every day since then. I Waited three days before reaching out to them to notify them due to knowing other normal merchant routine steps when packages go missing. You can claim a full refund if not satisfied with the quality of the merchandise. For more information or queries on payment, refund, cancellation, shipping, or others reach the Fashion Nova customer service. As for returns, buyers enjoy a 30 day return policy. While within US, there is a flat shipping rate, the rates for international orders depend on the destination. Buyers can also opt for expedited or overnight shipping via FedEx. Most orders are shipped within 2 working days. ![]() Products can be purchased online using MasterCard, Visa, American Express, PayPal, Discover and Amazon Payments. ![]() On each product listing, you have details of price, colors and sizes available. Products that can be shopped online include dresses, jeans, shoes, tops, bodysuits, sweaters, jackets, pants, lingerie, shorts, skirts, leggings, pants, skirts, swimwear, sunglasses, among others. There are five retail locations in Southern California. Fashion Nova sells items online as well as through brick and mortar stores. It was founded in the year 2010 and is headquartered in Los Angeles, California. About Fashion Nova Fashion Nova is a retailer of apparel and fashion accessories.
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